Water Damage: How We Work With Your Insurance Company

2/11/2019 (Permalink)

The SERVPRO of North Hollywood team is here for you, 24/7/365. Let us help lessen the stress of a water damage loss.

Many water damage disasters are covered by your homeowner's insurance, though not all. If you're not sure what is, and is not, covered by your policy, be sure to consult with your insurance agent to ensure you have the coverage you need. You certainly don't want to be worrying about whether or not you're covered when a disaster strikes.

Assuming your insurance policy provides the necessary coverage for a water damage claim, here are the steps SERVPRO of North Hollywood will take to work with your insurance company to assess the damage and restore your property following a disaster.

Pretesting to Determine Restorability

First, the source of the water damage must be identified and stopped. Second, standing water should be extracted to minimize further damage and prevent mold growth.

Only after these steps are completed can our certified water restoration technicians inspect and assess the damage to your property. Based on a variety of factors, from the type of water and the extent of the saturation to the type of materials damaged, our team can assess and test whether or not damaged items can be restored.

Restoration is typically more cost effective than replacement, but only an inspection by a qualified water restoration specialist can truly make help you and your insurance company make the right decision.

Claims Inventory Service

It is important to be accurate and thorough when assessing the extent of a water loss to your property. Our team can create and provide an itemized list to your insurance company to ensure your claim is processed fully and efficiently.

Electronic Mitigation Management

After assessing and estimating the costs to restore or replace your damaged property, SERVPRO of North Hollywood can upload the complete details of the water loss to an electronic database. This database is securely maintained and provides centralized access to the information your insurance company needs to process your claim, reducing paperwork and the risk of delays because of missing or inaccurate information.

Insurance agents and adjusters appreciate working with SERVPRO of North Hollywood because they can count on us to provide timely and accurate damage assessment. And homeowners prefer SERVPRO of North Hollywood for our fast response, highly-trained technicians and advanced restoration technology.

Combined, SERVPRO of North Hollywood strives to lessen the stress of a water damage loss and ensure the best possible results for all parties.