3 Questions to Ask When Choosing a Water Damage Restoration Company

8/7/2018 (Permalink)

Dave the desiccant dehumidifier is standing by to dry out large water damaged areas.

Okay, so you've discovered water damage in your home or business. It might be tempting to type "water damage restoration company near me" into the old Google bot and call the first result you find.

But not all water damage restoration companies are the same and when it comes to protecting and restoring your valuable property, you shouldn't settle for less than the very best.

So here are a few quick questions you should always ask before hiring a water damage restoration company to clean up your water damaged property.

Are you licensed and certified?

SERVPRO of North Hollywood's water restoration team is not only highly-trained and experienced, but we're also Institute of Inspection Cleaning and Restoration Certified (IICRC). IICRC technicians set themselves apart through training, experience and comprehensive examination. By training and following the certification's rigorous standards, our expert water damage restoration technicians ensure the job is done right the first time, every time.

Further, SERVPRO of North Hollywood is also California State Board Licensed as a general building contractor. Why is this important? Hiring a company that can handle both the initial water damage mitigation (placing tarps, removing water and debris etc) as well as the building reconstruction services (repairing drywall, flooring, plumbing and more) can simplify the restoration process and get your property back to preloss condition.

How quickly can you start working?

Flooding and water damage don't wait for business hours and neither should your emergency water damage restoration company. In fact, in many cleaning and restoration incidents, immediate action is needed.

Within minutes, water can quickly spread through your property, saturating and absorbing into walls, carpets, upholstery and more. If left unaddressed, water can swell and break down drywall, tarnish surfaces and provide the perfect conditions for the growth of mold and mildew.

You can expect an immediate response from SERVPRO of North Hollywood, 24 hours a day, 7 days a week including all holidays. We not only serve North Hollywood, but also the surrounding areas of Toluca Lake, Universal City and Los Angeles. Our six-step water restoration process, from emergency response to restoration, ensures both quick and thorough action to address your water damage emergency.

What technology do you use?

Every water damage emergency presents unique challenges and SERVPRO of North Hollywood is proud to have state-of-the-art restoration technology available to address virtually every problem.

From our fleet of air movers to our power generators, we have the tools and technology to get you up and running again quickly. We even offer unique systems, such as our vacuum freeze drying chamber to restore water damaged documents and our desiccant dehumidifier (nicknamed Dave) which can start drying a water damaged area within 30 minutes of arrival on site.

In short, when choosing a water damage restoration company, be sure to ask about their experience, responsiveness and technology for quickly and thoroughly mitigating and restoring your home following a water damage emergency.

Or simply call SERVPRO of North Hollywood. Our goal, as always, is to minimize the disruption to your life and business to quickly restore your water damaged property "like it never even happened."